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Useful contacts for exporters
The Queensland Government provides a range of services to support exporters.
- Queensland Government export and trade site provides information on trade operations, support services and funding.
- Department of Employment, Economic Development and Innovation (DEEDI) provides a range of services to assist businesses to start up, expand and respond to market challenges.
The following sections provide contacts for further information on:
- Export training
- Market access and tariffs
- Market research
- Labelling/packaging
- Transport and logistics
- Exporters and wholesalers
- Export finance and risk management
- Other customs and marketing contacts
Export training
Training programs are offered by:
Market access and tariffs
To find out whether your product has access to a market contact:
- Australian Quarantine and Inspection Service (AQIS)
- MICOR
- Horticulture Market Access Committee advises on horticultural product identification and prioritisation by government, if your product doesn't have market access.
Tariff rates can be obtained from:
Market research
Sound market research can be the key to successful exporting. The following sources can provide statistics and other information to help you understand your target market.
- Horticulture Australia Limited (HAL) and AgLinks can locate industry contacts and find individual growers.
- Meat and Livestock Australia (MLA) provides industry contacts and finds individual producers.
- DEEDI can also facilitate contact with experienced industry people.
Country information
- Austrade - Export hotline 13 28 78
- Australian Department of Foreign Affairs and Trade
Market prices
Product information
Production and export statistics
Australia
- ABARE
- Australian Bureau of Statistics
- Australian Industry Group
- Horticulture Australia Limited
- Meat and Livestock Australia
International
- Export.gov - US Government export portal
- Food and Agriculture Organization of the United Nations
- International Trade Centre
- United States Department of Agriculture
- United States International Trade Commission
- World Trade Online
Labelling/packaging
The correct labelling and packaging is vital when exporting. Information is available from:
Check with the authorities in your target countries for their specific requirements for packaging and/or labelling.
Transport and logistics
Air and sea timetables
Land transport and freight forwarders
- Australian Export Online
- Australian Federation of International Forwarders
- ePorts
- LINFOX
- Queensland Rail (Freight)
- Shipping Australia Limited
- Toll Group
Freight forwarders may be able to consolidate your shipment with other shipments, reducing transport costs; forwarders often provide document services to export clients as well.
Exporters and wholesalers
Names and details are available from:
- Australian Export Online
- Australian Horticultural Exporters Association
- Brisbane Markets Limited
- Fresh Markets
Export finance and risk management
Financial assistance
Financial assistance may be available from banks or from:
Financial advice
Advice is available from banks or from:
- Export Finance and Insurance Corporation
- Australian Export Online
- Australian Taxation Office (for advice on GST and export).
Economic assessment and risk management
- The Export Calculator software allows potential and existing exporters to calculate the costs and benefits of undertaking an exporting activity and assess the risks.
- Export Finance and Insurance Corporation (EFIC) provides insurance against the risk of losing product in transit or the commercial risk of not being paid for your products.
Your bank may also have advisors on export risk management. Other contacts include:
- Association of Financial Advisors
- Atradius
- Australian Business Limited
- Australian Export Online
- Department of Foreign Affairs and Trade
Other customs and marketing contacts
- Australian Customs Service
- Fresh Plaza
- Trade way
- World Customs Organization
- Dunn & Bradstreet provides credit checks, marketing, purchasing and receivables management services worldwide.
- Safe Food Queensland ensures food production systems meet national food safety standards.
- Smart licence (Government Business Information Services GOBIS) advises on business regulations, licences and state, federal and local government assistance.
